PRIVACY POLICY

Last Updated: 11/20/2025

INTRODUCTION

Welcome to Timeless Deluxe (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [yourwebsite.com] and make purchases through our online store.

By accessing or using our website, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website.

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1. INFORMATION WE COLLECT

We collect information that you provide directly to us, as well as information automatically collected when you use our website.

1.1 Personal Information You Provide

When you make a purchase, create an account, subscribe to our newsletter, or contact us, we may collect:

– Contact Information: Name, email address, phone number, shipping address, billing address
– Payment Information: Credit card details, billing information (processed securely through third-party payment processors)
– Account Information: Username, password, purchase history, saved items
– Communication Data: Messages sent through contact forms, emails, or chat services (including WhatsApp)
– Additional Information: Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

– Device Information: IP address, browser type, operating system, device identifiers
– Usage Data: Pages viewed, time spent on pages, click data, referring/exit pages
– Location Data: General geographic location based on IP address
– Cookies and Similar Technologies: See Section 4 for details

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2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

2.1 Order Processing and Fulfillment
– Process and fulfill your orders
– Arrange shipping and delivery
– Send order confirmations and updates
– Handle returns and exchanges
– Provide customer support

2.2 Communication
– Respond to your inquiries and requests
– Send transactional emails (order confirmations, shipping notifications)
– Provide customer service and support
– Send administrative information and policy updates

2.3 Marketing (with your consent)
– Send promotional emails about new products, sales, and special offers
– Personalize your shopping experience
– Show relevant advertisements
– Conduct surveys and collect feedback

2.4 Business Operations
– Improve and optimize our website
– Analyze trends and customer behavior
– Prevent fraud and enhance security
– Comply with legal obligations
– Enforce our Terms and Conditions

You can opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

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3. HOW WE SHARE YOUR INFORMATION

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

3.1 Service Providers
We share information with trusted third-party service providers who assist us in operating our business, including:

– Payment Processors: To process your transactions securely (e.g., Stripe, PayPal, Square)
– Shipping Carriers: To deliver your orders (e.g., UPS, FedEx, DHL, USPS)
– Email Service Providers: To send communications (e.g., Mailchimp, SendGrid)
– Website Hosting: To host our website and store data
– Analytics Services: To analyze website performance (e.g., Google Analytics)
– Authentication Services: To verify luxury handbag authenticity

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:

– Comply with legal obligations
– Protect our rights, property, or safety
– Prevent fraud or illegal activity
– Enforce our Terms and Conditions

3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

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4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website.

4.1 What Are Cookies?
Cookies are small text files stored on your device that help us recognize you, remember your preferences, and improve our website functionality.

4.2 Types of Cookies We Use

– Essential Cookies: Necessary for the website to function properly (e.g., shopping cart, login)
– Analytics Cookies: Help us understand how visitors use our website (e.g., Google Analytics)
– Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
– Preference Cookies: Remember your settings and preferences

4.3 Managing Cookies
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

To opt out of Google Analytics, visit: https://tools.google.com/dlpage/gaoptout

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5. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Security measures include:
– SSL/TLS encryption for data transmission
– Secure payment processing through PCI-compliant providers
– Regular security audits and updates
– Access controls and authentication
– Secure data storage

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

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6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

– Transaction Records: Retained for accounting and tax purposes (typically 7 years)
– Marketing Data: Retained until you unsubscribe or request deletion
– Account Information: Retained until you request account deletion

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7. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access and Portability
– Request a copy of the personal information we hold about you
– Receive your data in a portable format

7.2 Correction
– Request correction of inaccurate or incomplete information

7.3 Deletion
– Request deletion of your personal information (subject to legal obligations)

7.4 Opt-Out
– Unsubscribe from marketing communications
– Opt out of data sharing with third parties
– Disable cookies through browser settings

7.5 Withdraw Consent
– Withdraw consent for data processing where consent is the legal basis

To exercise your rights, please contact us at [email@timelessdeluxe.com]

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8. CHILDREN’S PRIVACY

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child, we will delete it immediately.

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9. THIRD-PARTY LINKS

Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

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10. INTERNATIONAL USERS

If you are accessing our website from outside [your country], please be aware that your information may be transferred to, stored, and processed in [your country] where our servers are located.

By using our website, you consent to the transfer of your information to [your country] and agree that such transfer is subject to this Privacy Policy.

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11. CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

– Right to Know: Request disclosure of personal information collected
– Right to Delete: Request deletion of personal information
– Right to Opt-Out: Opt out of the sale of personal information (we do not sell personal information)
– Right to Non-Discrimination: Not be discriminated against for exercising your rights

To exercise your CCPA rights, contact us at [email@timelessdeluxe.com]

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12. GDPR COMPLIANCE (EUROPEAN USERS)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

– Right to Access: Obtain confirmation of data processing and access to your data
– Right to Rectification: Correct inaccurate personal data
– Right to Erasure: Request deletion of personal data (“right to be forgotten”)
– Right to Restrict Processing: Limit how we use your data
– Right to Data Portability: Receive your data in a structured format
– Right to Object: Object to processing based on legitimate interests
– Right to Withdraw Consent: Withdraw consent at any time

Legal basis for processing:
– Contract Performance: Processing necessary to fulfill your orders
– Consent: Marketing communications (you can withdraw anytime)
– Legitimate Interests: Fraud prevention, website improvement

To exercise your GDPR rights or file a complaint with a supervisory authority, contact us at [email@timelessdeluxe.com]

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13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

– Posting the updated policy on our website with a new “Last Updated” date
– Sending an email notification (for significant changes)

Your continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

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14. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Timeless Deluxe
Email: [info@timelessdeluxe.com]
Phone: 1-305-742-3444
Address: 3200 Hillsdale Ln, Hunters Creek, Orlando FL 34741
WhatsApp: 1-305-742-3444

We will respond to all inquiries within 30 days.

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ACKNOWLEDGMENT

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

Thank you for trusting Timeless Deluxe with your personal information.